Support centre

Contact Us

Get in touch with us. Have questions about the EZ-Link Anniversary Card, an online order, or card support? Reach our support team through the enquiry form below or use the contact details listed here.

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Use the contact form below for product questions, purchase support, delivery enquiries, or feedback about your online order experience.

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Hotline

General enquiries

6883 5048

Available from 8am to 6pm daily, closed on public holidays.

Address

Corporate office

SimplyGo Corporate Office
9 Maxwell Road, #03-02 Annexe A, MND Complex, Singapore 069112

Closed on Saturdays, Sundays and public holidays.

For office matters, call 6236 6666 from 8.30am to 5.30pm, Mondays to Thursdays, and 8.30am to 5pm on Fridays.


Other useful contacts

For public transport operating matters, you may contact the relevant operator directly.

SBS Transit Bus & Train Services

Hotline: 1800-287-2727
Email: customercare@sbstransit.com.sg

SMRT Bus & Train Services

Hotline: 1800-336-8900
Email: customer_relations@smrt.com.sg

Tower Transit Bus Services

Hotline: 1800-248-0950
Email: feedback@towertransit.sg

Go-Ahead Singapore Bus Services

Hotline: 6812 6469
Website: go-aheadsingapore.com/feedback

Other Transport Matters

Land Transport Authority
Hotline: 1800-225-5582
Website: lta.gov.sg/feedback

Send us a message

Use the form below for card purchase questions, order enquiries, or service feedback.