Find answers by topic for EZ-Link cards, SimplyGo services, the mobile app, motoring cards, rewards, wallet services and campaign-related enquiries.
Search FAQs by product, service or card type.
Cards and Charms
Travel cards and contactless items
SimplyGo
- Contactless bank cards
- SimplyGo concession cards
- SimplyGo EZ-Link cards and charms
CEPAS
- Concession cards
- EZ-Link cards and charms
Top-ups
- Top-ups via foreign-issued credit or debit cards
- Beverage Container Return Scheme top-ups
- Travel gift vouchers
App
SimplyGo and EZ-Link app support
SimplyGo App
- Account setup and card pairing
- Transaction checks and travel history
- App-based top-ups and card management
EZ-Link App
- EZ-Link app phase-out guidance
- Moving services to the SimplyGo app
EZ-Link Motoring
Motoring cards and auto top-up
- EZ-Link Motoring Card
- EZ-Link Motoring Service
- EZ-Link Motoring Service for corporate users
- Fleet management and corporate auto top-up
Digital services
Wallet, rewards and payments
- EZ-Link Rewards
- EZ-Link Wallet
- Payment Services Act information
- Outstanding Payment Settlement for EZ-Link
Campaigns
Promotions and programmes
- SimplyGo Referral Programme
- Travel Smart Journeys
Value checkers
Card balance and service checks
- SimplyGo Value Checkers
- Card value and transaction checks
- Support for expiring or replaced cards
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